💯 90-Day Money-Back Guarantee

1. Refund Policy Overview

At Pura Boost™, your satisfaction is our top priority. We stand behind the quality and effectiveness of our products with one of the most generous refund policies in the industry. This Refund Policy explains how you can return products and receive a refund if you're not completely satisfied with your purchase.

1.1 Our Commitment to You

We believe in the power of Pura Boost to help men restore their vitality and improve their overall wellness. However, we understand that every individual is different, and results may vary. That's why we offer a comprehensive 90-day money-back guarantee on all purchases made through our official website.

1.2 Why We Offer This Guarantee

We want you to try Pura Boost without any financial risk. Our generous refund policy demonstrates:

• Confidence in Our Product: We believe in the quality and effectiveness of our formula
• Customer-First Approach: Your satisfaction matters more than a single sale
• Transparency: No hidden terms or complicated return processes
• Quality Assurance: We manufacture in FDA-registered, GMP-certified facilities

1.3 Key Benefits of Our Refund Policy

• ✅ Full 90 days to try the product
• ✅ We accept both empty and full bottles
• ✅ Simple, hassle-free return process
• ✅ Full purchase price refunded
• ✅ No questions asked
• ✅ Professional customer service support

2. Our 90-Day Money-Back Guarantee

The Pura Boost 90-Day Money-Back Guarantee is one of the most customer-friendly refund policies in the dietary supplement industry.

2.1 What Does "90-Day Guarantee" Mean?

From the date your order is delivered to your doorstep, you have a full 90 calendar days (approximately 3 months) to try Pura Boost. If you're not satisfied with the results for any reason, you can return the product for a complete refund.

2.2 Why 90 Days?

We offer 90 days because:

• Time to See Results: Natural supplements typically require consistent use over several weeks to achieve optimal results
• Complete Our 3-Phase System: Our formula is designed to work in three phases over 30 days, and we want you to experience the full cycle multiple times
• Fair Trial Period: 90 days provides ample time to evaluate the product's effectiveness for your individual needs
• Confidence in Quality: We're confident that most customers will see positive results within this timeframe

2.3 "No Questions Asked" Policy

When we say "no questions asked," we mean it. You don't need to:

• Provide a detailed explanation for your return
• Justify why the product didn't work for you
• Go through complicated approval processes
• Argue with customer service representatives

Simply let us know you'd like a refund, and we'll process it promptly.

3. Refund Eligibility Requirements

To qualify for a refund under our 90-Day Money-Back Guarantee, please ensure you meet the following requirements:

3.1 Purchase from Official Website

Refunds are only available for products purchased directly from our official website: https://puraboostofficial.com

We cannot process refunds for products purchased from:

• Third-party retailers (Amazon, eBay, etc.)
• Unauthorized resellers
• Physical retail stores
• Other websites claiming to sell Pura Boost

3.2 Within 90 Days of Delivery

You must initiate your refund request within 90 calendar days from the date your order was delivered. The delivery date is determined by:

• Tracking information from the shipping carrier
• Delivery confirmation records
• Your shipping confirmation email

3.3 Proof of Purchase Required

To process your refund, you'll need to provide:

• Order Number: Found in your order confirmation email
• Email Address: Used at the time of purchase
• Name: As it appears on the order

3.4 Return All Bottles

For multi-bottle packages, you must return all bottles purchased (both empty and full) to receive a complete refund. This includes:

• Empty bottles (used products)
• Partially used bottles
• Unopened bottles
• Original packaging (if available, but not required)

3.5 One Refund Per Customer

Our refund policy allows one refund per customer/household. This policy helps prevent abuse while ensuring genuine customers can try our product risk-free.

4. How to Request a Refund

Requesting a refund is simple and straightforward. Follow these easy steps:

1. Contact Customer Service

   Reach out to our customer service team via email or phone:

   📧 Email: [email protected]
   📞 Phone: 575-415-4944
   ⏰ Hours: Monday-Friday, 9:00 AM - 6:00 PM EST

2. Provide Your Order Information

   Include the following details in your refund request:

   • Order number (found in your confirmation email)
   • Email address used for the purchase
   • Full name on the order
   • Brief reason for return (optional but helpful)
3. Receive Return Authorization

   Within 24-48 hours (business days), you'll receive:

   • Return authorization confirmation
   • Return shipping address
   • Return instructions
   • RMA (Return Merchandise Authorization) number (if applicable)
4. Ship Your Return

   Package and ship all bottles back to the provided address:

   • Include all bottles (empty, partial, or full)
   • Use a trackable shipping method
   • Keep your tracking number for reference
   • You are responsible for return shipping costs
5. Confirmation and Refund

   Once we receive your return:

   • We'll inspect the returned items
   • Send you an email confirmation
   • Process your refund within 3-5 business days
   • Issue the refund to your original payment method

5. Return Shipping Instructions

5.1 Shipping Address

The return shipping address will be provided in your return authorization email. Do not ship products back without first contacting us to receive the correct return address and authorization.

5.2 Customer Responsibility for Shipping Costs

You are responsible for the cost of return shipping, unless:

• The product was damaged during shipping
• We sent you the wrong product
• The product was defective or did not match the description

In these cases, we will provide a prepaid return label or reimburse your return shipping costs.

5.3 Recommended Shipping Method

We recommend using a shipping method that provides:

• Tracking: So you can monitor your return shipment
• Insurance: To protect against loss or damage in transit
• Confirmation: Proof of delivery

Suggested carriers: USPS, UPS, FedEx, or DHL

5.4 Packaging Your Return

When packaging your return:

• Use a sturdy box or padded envelope
• Include all bottles (empty, partial, or unopened)
• Add cushioning material to prevent damage during shipping
• Include a note with your order number (optional but helpful)
• Seal the package securely

5.5 Tracking Your Return

After shipping your return:

• Keep your tracking number
• Monitor the shipping status
• Email us the tracking number (optional but recommended)
• Allow 5-10 business days for delivery

6. Refund Processing Time

We strive to process refunds as quickly as possible. Here's what you can expect:

6.1 Processing Timeline

6.2 Refund Confirmation

You will receive email notifications at key stages:

• Return Authorization: When we approve your refund request
• Return Received: When your package arrives at our facility
• Refund Processed: When we issue the refund to your payment method

6.3 Factors That May Affect Processing Time

• Weekends and Holidays: Processing pauses during non-business days
• Shipping Carrier Delays: Weather, holidays, or other shipping issues
• Bank Processing Times: Your bank's policies for posting credits
• Incomplete Information: Missing order details or verification requirements
• High Volume Periods: Increased requests during busy seasons

6.4 What If Your Refund Is Delayed?

If you haven't received your refund within the expected timeframe:

1. Check your email for refund confirmation from us
2. Verify that we received your return (check tracking)
3. Contact your bank or credit card company about pending credits
4. Contact our customer service if it's been more than 30 days since we received your return

7. Refund Amount Details

7.1 What's Included in Your Refund

Your refund will include:

• ✅ Full Product Purchase Price: The complete cost of all bottles purchased
• ✅ Original Shipping Costs: If the return is due to our error (wrong product, damaged, defective)

7.2 What's NOT Included in Your Refund

• ❌ Return Shipping Costs: You pay to ship the product back (unless the return is due to our error)
• ❌ Original Shipping Costs: For standard returns (not our error)
• ❌ Transaction Fees: Any payment processing fees charged by payment processors

7.3 Refund Calculation Examples

7.4 Refund Method

Refunds are issued to your original payment method:

• Credit Card: Credited to the same card used for purchase
• Debit Card: Credited to the same card used for purchase
• PayPal: Credited to your PayPal account (if applicable)

We cannot issue refunds via alternative methods (e.g., check, different card, cash).

7.5 Promotional Discounts and Refunds

If you purchased with a promotional discount or coupon code:

• You will be refunded the actual amount you paid (discounted price)
• The promotional code may not be reusable for future purchases
• Bonus items included with promotions may need to be returned

8. Multi-Bottle Package Refunds

8.1 Bundle Package Policy

Many customers choose our multi-bottle packages to take advantage of significant savings. If you purchased a bundle (3-bottle or 6-bottle package) and wish to return it, here's what you need to know:

8.2 Return All Bottles for Full Refund

To receive a complete refund for a multi-bottle purchase:

• Return all bottles from your package
• Include bottles in any condition (empty, partial, or full)
• Send everything back together if possible

8.3 Partial Returns and Prorated Refunds

If you wish to keep some bottles and return others:

• Contact customer service to discuss your situation
• We may offer a prorated refund at our discretion
• Partial refunds are calculated at single-bottle pricing
• You forfeit the bundle discount if you keep some bottles

8.4 Bonus Items with Bundles

If your bundle included free bonus items (e-books, guides, etc.):

• Digital bonuses do not need to be returned (non-returnable)
• Physical bonus items should be returned with your package
• Missing bonus items may result in a deduction from your refund

8.5 Multi-Bottle Refund Example

9. Damaged or Defective Products

9.1 Our Commitment to Quality

Every bottle of Pura Boost is manufactured in an FDA-registered, GMP-certified facility and undergoes rigorous quality control. However, in rare instances, products may be damaged during shipping or have manufacturing defects.

9.2 What Qualifies as Damaged or Defective?

• Shipping Damage: Broken seals, crushed bottles, leaking products
• Manufacturing Defects: Incorrect capsule count, foreign objects, unusual appearance or smell
• Wrong Product: You received a different product than what you ordered
• Expired Product: Product arrived past its expiration date
• Missing Items: Incomplete order or missing bottles from a package

9.3 Reporting Damaged or Defective Products

If you receive a damaged or defective product:

1. Contact Us Immediately: Within 7 days of delivery
2. Provide Evidence:
   • Photos of the damaged/defective product
   • Photos of the packaging (if damaged during shipping)
   • Description of the issue
   • Order number and delivery date
3. Choose Your Resolution:
   • Replacement shipment (at no cost to you)
   • Full refund (including original shipping)

9.4 Special Handling for Damaged/Defective Returns

Returns due to our error receive priority treatment:

• ✅ No Return Shipping Costs: We provide a prepaid return label
• ✅ Original Shipping Refunded: You get back what you paid for shipping
• ✅ Expedited Processing: Faster refund or replacement
• ✅ Free Replacement Option: If you prefer, we'll send a new bottle at no cost

9.5 Replacement vs. Refund

For damaged or defective products, you can choose:

10. Non-Refundable Situations

10.1 Situations Where Refunds Are Not Available

While our refund policy is generous, there are certain situations where we cannot process a refund:

10.2 Purchases from Unauthorized Sellers

• Products bought from Amazon, eBay, or other third-party marketplaces
• Products purchased from unauthorized resellers or retail stores
• Products bought from websites other than puraboostofficial.com

Why: We cannot verify the authenticity, storage conditions, or handling of products not sold directly by us. Our guarantee only applies to purchases from our official website.

10.3 After 90-Day Window

• Refund requests submitted more than 90 days after delivery
• Returns received after the 90-day guarantee period

Exception: Contact us if you have extraordinary circumstances that prevented you from requesting a refund within 90 days. We'll review on a case-by-case basis.

10.4 Incomplete Returns

• Multi-bottle packages with missing bottles (unless approved for partial return)
• Returns without proper identification or order information
• Products sent to the wrong return address without authorization

10.5 Fraudulent or Abusive Returns

• Multiple refund requests from the same customer/address
• Returns of counterfeit or non-Pura Boost products
• Suspected chargeback fraud
• Abuse of the refund policy

10.6 Digital Products and Bonuses

• Free digital bonuses (e-books, PDFs, guides) cannot be returned once accessed
• Downloadable content is considered "consumed" upon access

10.7 Opened But Expired Products

• Products opened and used past their expiration date
• Products stored improperly for extended periods

10.8 What to Do If Your Situation Is Non-Refundable

If you believe you have a special circumstance, we encourage you to contact us anyway. While we cannot guarantee a refund outside our standard policy, we're always willing to listen and may be able to offer:

• Store credit for future purchases
• Discount codes for replacement orders
• Alternative solutions based on your situation

11. Fraudulent Returns Policy

11.1 Our Commitment to Fair Practices

Our generous refund policy is designed to provide a risk-free experience for honest customers. To protect the integrity of this policy and keep costs down for everyone, we monitor for and take action against fraudulent return activity.

11.2 What Constitutes Return Fraud?

• Multiple Returns: Repeatedly ordering and returning products from different accounts
• Chargeback Abuse: Filing credit card chargebacks without first requesting a refund through us
• Counterfeit Returns: Returning products that are not genuine Pura Boost
• Empty Container Swap: Returning containers filled with other substances
• Reseller Returns: Bulk purchasing with intent to resell, then attempting to return unsold inventory
• Friendly Fraud: Claiming non-receipt of products that were delivered

11.3 Fraud Detection Measures

We use various methods to detect fraudulent activity:

• Monitoring multiple returns from the same name, address, or IP address
• Tracking pattern of returns across different accounts
• Product verification upon return receipt
• Shipping and delivery confirmation records
• Payment processor fraud detection systems

11.4 Consequences of Fraudulent Returns

If we identify fraudulent return activity, we reserve the right to:

• Deny refund requests
• Terminate customer accounts
• Ban customers from future purchases
• Report fraud to law enforcement authorities
• Pursue legal action to recover losses
• Share information with fraud prevention networks

11.5 Protecting Honest Customers

These measures are in place to:

• Keep prices low for genuine customers
• Ensure product availability for those who truly need it
• Maintain the sustainability of our generous refund policy
• Protect the integrity of our business and brand

11.6 If You're Falsely Flagged

If you believe your legitimate return was incorrectly flagged as fraudulent:

• Contact our customer service immediately
• Provide supporting documentation (photos, receipts, etc.)
• Explain your situation clearly
• We'll review your case and make it right if there was an error

12. Contact Information for Refunds

We're here to help make your refund process as smooth as possible. Our customer service team is dedicated to resolving any issues quickly and professionally.

12.1 Best Ways to Contact Us

12.2 What Happens After You Contact Us

1. Initial Response: Acknowledgment of your request within 24-48 hours
2. Return Authorization: Instructions and return address provided
3. Status Updates: Confirmation when we receive your return
4. Refund Confirmation: Email when your refund is processed

12.3 Additional Support Resources

• Order Tracking: https://puraboostofficial.com/order-tracking
• FAQs: Visit our website for answers to common questions
• Privacy Policy: https://puraboostofficial.com/privacy-policy
• Terms & Conditions: https://puraboostofficial.com/terms-and-conditions